Delete Your Account | Ride With Hayley

Sign in to continue

We ask you to sign in so that only the account owner can delete an account.

Signed up with Google or Apple?

Your account has no password, so you cannot sign in here. Email [email protected] from the address on your account and we will delete it for you.

Confirm deletion

Why are you leaving?

Confirm your password

I understand my account will be deactivated immediately and permanently anonymised after 30 days.

Your account is scheduled for deletion

It will be permanently anonymised on . You have days to change your mind. You have been signed out everywhere.

Your restoration code

Keep this. It is the only way to undo the deletion. We have emailed you a copy.

Changed your mind?

Enter the restoration code from your deletion email to bring your account back. This works any time within the 30-day grace period.

What happens to your data

Immediately

Your account is deactivated, you are signed out on every device, and you can no longer book or accept rides.

Deleted after 30 days

Your name, email address, phone number, password, date of birth, profile photo and any linked Google or Apple sign-in are permanently erased. Your profile can no longer be traced back to you.

Kept after deletion

Anonymised trip and payment records are retained to meet tax, accounting and transport-regulation obligations, and to resolve disputes. They are no longer linked to your identity. Drivers: the identity documents you uploaded — licence, insurance, vehicle registration and tax forms — are retained for the period our insurers and regulators require.

Before you can delete

You cannot delete your account while a ride is in progress. Finish or cancel it first, then come back.

Questions about your data? Email [email protected] or read our Privacy Policy.